SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As an avid woodworker, I'm always on the lookout for quality tools, and this wood carving drill bit set did not disappoint. The bits are robust and precise, making them ideal for a range of carving tasks. They effortlessly cut through various wood types, allowing me to add fine details to my work without any extra hassle. I was particularly impressed by how smoothly they operate, leaving a clean, professional finish on every piece. The set includes a good variety of bit shapes and sizes, which has been great for expanding the scope of my work. Overall, it's a top-quality tool that I would highly recommend to both beginners and seasoned woodworkers alike.
This wood carving drill bit set has been a fantastic addition to my tool collection. Each bit in the set is sharp and durable, designed to handle even the most intricate carving jobs with ease. I've used them on several woodworking projects so far, and they've performed exceptionally well, offering precision and smooth operation. The variety in sizes and shapes of the bits provides great versatility, allowing me to tackle different aspects of carving with confidence. They attach easily to my drill and have shown remarkable durability, maintaining their edge even after repeated use. For anyone serious about wood carving, this set is a valuable tool that enhances the quality and creativity of your work.
I recently purchased this wood carving drill bit set and I'm absolutely thrilled with the quality. Each bit is finely crafted and perfect for detailed work. I've used them on several types of wood, including both soft and hardwoods, and the results have been consistently impressive. They're incredibly sharp, which makes carving intricate designs a breeze, and the variety of bit sizes allows for a great deal of flexibility in my projects. These bits fit perfectly into my drill, and they've held up really well, even after multiple uses. For anyone into woodworking or DIY crafts, this set is a fantastic investment.
Very pleased, it's exactly what I ordered and met all my expectations.
Everything was exactly as described. Completely satisfied!
The delivery was quick. I'll have to see how well it works when I use it.
Exceptional quality. These cutters perform well and have great durability. This is my second set because I really enjoy using them frequently.
The item matches its description. Appreciate it, thank you.
Thank you, it arrived just in time and in good condition.
The product arrived as described, seems to be of good quality and functional.
The delivery was earlier than expected, excellent. Looking forward to trying them out.
Impressed with the precision and durability of these bits. Great for intricate woodwork!
I was expecting them to be thinner, but the material seems good. Yet to try them out.
The cutters arrived today and they look great. I'm really looking forward to using them for the first time. Thanks for the quick shipping, and warm regards from a happy customer.🙂
A must-have for woodworkers. The variety of sizes in this set is excellent.
Very satisfied with the product.
Received my order, but the smallest part was broken. The rest of the parts are fine.
Affordable yet high-quality, this carving set is a great addition to my workshop.
Fast delivery and excellent quality. Great professionalism, highly recommend.
The product arrived safely, was well-packaged, and of great quality. Will purchase again. 😊👍
The metal is of good quality and sharp. The tools are well-crafted and effective. They work well on solid wood, though not as quickly as I'd like.
The shipment has arrived. The cutters look nice. Excited to see how they perform.
Received them earlier than expected and they match the photos. They are very sharp. So far, everything seems more than correct. 👍
Superb set for carving. They stay sharp and fit my drill perfectly.
Haven't tried it yet, but so far everything seems correct.
The cutters arrived today and look promising. Thank you for the fast shipping. Greetings from a satisfied customer. 🙂
These drill bits are a game changer for detailed work. High quality and reliable.
These bits are very good! Arrived quickly, thanks.
Haven't tested it yet, but it looks okay.
Excellent production, efficient and yields positive results. I recommend it.
Very pleased with the performance. These bits make carving both easy and enjoyable.
A bit pricey, to be honest. Haven't tried them yet though.
The quality is nice.
Perfect, I'm going to try it right away, thank you so much!
Very good, exactly what I ordered and expected.
I've just tested these and they are super cool! I'm definitely planning to buy more.
Perfect, very satisfied with its performance on clean wood.
These don't seem to serve their purpose and are quite small.
Outstanding product, fantastic price, and superb seller. Thank you very much!
Solid construction, sharp edges, and great results on all my woodworking projects.
The shipment has been received. The cutters look very promising. I'm looking forward to seeing how they perform in use.
Received the order quickly, haven't used it yet but satisfied with the delivery.
An outstanding product, highly recommended to everyone.
The metal is of good quality and sharp. It cuts through solid wood well, though not very quickly.
Remarkable control and accuracy. These bits have elevated my woodwork quality.
Efficient and precise - this set has made my wood carving projects much easier.
The craftsmanship of these bits is top-notch. Ideal for professional and hobbyist carvers.
The quality is fantastic. They cut well and last long. This is my second set and I frequently use them.
The quality of the bits is average, acceptable for the price. Still need to test them.