SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As an avid enthusiast of sunglasses, I have had the opportunity to own and try out numerous pairs over time. However, these particular sunglasses stand head and shoulders above any other pair that I've ever owned in my life. They are not just stylish but also boast a comfort level that makes them suitable for wearing throughout the day without causing any discomfort. The design is incredibly chic, making it a perfect accessory to complement any outfit or style. Whether you're heading out for a casual around town or dressing up for an event, these glasses add just the right amount of flair to your look. But their appeal isn't solely limited to aesthetics; they offer remarkable functionality as well. One major aspect where these sunglasses truly shine is in providing excellent protection from the sun's harsh rays. The lenses are designed with high-quality materials that effectively shield your eyes whether you're indulging in outdoor activities like hiking or beach outings or simply driving around town on errands. Another commendable feature about these sunglasses lies in their impressive durability – they feel solid and sturdy when held, indicating top-tier build quality and craftsmanship. What's more? They've proven themselves capable of surviving more than one accidental drop unscathed! This robustness adds great value by ensuring longevity even with regular use. In conclusion, this pair of sunglasses offers an unbeatable combination of style, comfort, eye protection from sunlight exposure coupled with outstanding durability - all at what feels like a steal price point given its features and benefits! It indeed proves itself as a fantastic purchase worth every penny spent on it. So if you're looking for superior eyewear that promises both fashion-forward styling and practical utility while resisting wear-and-tear impressively well - this would be your go-to choice!
These shades are truly trendsetting! Their unique design caught my attention right away, and I couldn't resist buying a pair. Now, they're practically glued to my face every time I step out into the sunshine ☀️ The fit is snug without being too tight, which is something that can be hard to find with other styles of sunglasses. Plus, they go well with almost any outfit in my wardrobe!
I'm absolutely loving these new sunnies! 😍 They're trendy yet classic at the same time – exactly what I was looking for. Not only do they look good on me (I’ve received countless compliments!), but they also offer fantastic UV protection which is an absolute must-have here in sunny California.
Just perfect
Who knew that finding the perfect pair of sunglasses could make such a difference? These square frames have added an element of chic sophistication to my daily outfits while providing top-notch eye protection against harmful rays. Also noteworthy is how lightweight and comfortable they are; sometimes I even forget that I'm wearing them!
Chic
They're not only stylish, but also incredibly comfortable to wear throughout the day. The lenses offer top-notch protection from harsh sunlight, making them ideal for any outdoor activity or just cruising around town. Their durability is impressive - they've withstood more than one accidental tumble without a scratch! Definitely worth every penny. 😎
The best ☀️
The comfort level of these sunglasses is unmatched - sometimes I even forget that I'm wearing them! Plus, their durability is impressive; they've survived more than one accidental drop!
I've always been picky about eyewear, but these glasses won me over instantly with their stylish design and comfortable fit.
Love them! 😍
Finding the perfect pair of sunglasses has made such a difference! These square frames have added an element of chic sophistication to my daily outfits while providing top-notch eye protection against harmful rays