SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These corn holders are the bees knees! Not only do they look sleek with their stainless steel design, but they're also super durable. I've used them for a few BBQs now and they haven't failed me yet. 👍
These stainless steel corn holders have truly elevated my summer barbecue experience. They are not only practical, ensuring a firm grip on the cob and preventing burnt fingers, but also aesthetically pleasing with their sleek design. And to top it all off, they're incredibly easy to clean! I am thoroughly satisfied with this purchase.
Love these! Stylish, sturdy and super easy to clean.
got these holders last week and wow, i'm impressed! sturdy, stylish and safe to use - no more burnt fingers while enjoying my corn, hehe 😊
BBQ must-have!
I've been using these corn holders for a while now and I must say, they are fantastic! The stainless steel prongs ensure durability and longevity. Plus, they add an element of sophistication when serving corn at our family gatherings. No more messy hands or struggling to hold onto hot cobs - just pure enjoyment of delicious grilled corn!
Durable, sleek and practical - couldn't ask for better corn holders.
Highly recommend them!
I am absolutely thrilled with these little gadgets! They make eating corn on the cob so much easier. My kids love using them too; makes mealtime fun.
A great addition to our summer cookouts.
these gems have made our family cookouts so much better. easy to clean, don’t rust... perfect solution for messy eaters like us 🌽👏
Nice!