SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These sunglasses are just great! 😎 They have this classic, timeless design that somehow still feels fresh and modern. The frames fit perfectly - not too tight, but secure enough to stay put on a windy day. Plus, the lenses offer great protection against the sun's glare without distorting colors. A must-have for anyone who appreciates both style and function!
I've been searching high and low for a pair of shades that would suit my face shape and finally found these gems! They're retro yet trendy at the same time which makes them versatile with any outfit I wear. The quality is top-notch too; they feel sturdy in hand but light when worn. Definitely worth every penny spent.
Love them!
Wow, just wow 👏 These glasses are so cool! I love how they add a vintage touch to my outfits. And let me tell you about comfort – it feels like I'm not wearing anything at all! Lightweight frame and smooth edges make sure there's no pressure or discomfort even after hours of use.
❤️❤️❤️
I'm absolutely in love with these shades. The rectangle design is so flattering, and they're incredibly comfortable to wear.
The moment I tried these sunglasses on, I felt like a movie star from the 70s era 🌟 Not only do they look fabulous, but also provide full coverage from harmful sun rays. It’s amazing how something so stylish can be practical as well!
Stylish, practical, and durable - what more could you ask for a pair of sunglasses? These are now my go-to accessory.
The quality of these sunglasses is impressive – sturdy frame yet lightweight on the face! And did I mention how stylish they are?
These retro-style sunglasses have quickly become my favorite accessory. They add a fun twist to my look while keeping my eyes safe from the sun.
I am absolutely delighted with these rectangle-shaped retro-style sunglasses 😍 Their unique design stands out in crowd while offering optimal eye protection under harsh sunlight conditions - what more could one ask for? Plus their lightweight construction makes them comfortable to wear throughout the day!
I can't get enough of these chic glasses! They're perfect for sunny days out and about or just adding some flair to your everyday outfits.
Absolutely adore this pair! 🥰
Finally got myself this chic pair of rectangular glasses that scream retro yet blend seamlessly into contemporary fashion trends 💯 From beach trips to casual city strolls, they work perfectly fine with every ensemble in my wardrobe which is very convenient!
Gorgeous and practical – that's how I'd describe these beauties. My summer essential without a doubt!
I must say, these are some of the best sunglasses I've ever owned. They're not just stylish but also very functional - with a solid frame that doesn't feel flimsy and lenses that effectively block out harsh sunlight without affecting visibility. Highly recommended for anyone who values both aesthetics and practicality.
Loving the throwback vibes from these rectangular frames! Comfortable fit + excellent UV protection = happy customer 😊