SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, this artificial crow is a real gem! The level of detail and craftsmanship that's gone into making it look so lifelike is truly commendable. It blends seamlessly with my garden decor, fooling even the keenest eyes. I've had friends over who actually thought it was a real bird they got closer! Plus, it's super to clean and maintain - just a quick wipe down every now and then keeps it looking brand new. A fantastic addition to any outdoor space or even indoors if you're going for that rustic charm 😊.
Wow, this artificial crow is truly a sight to behold! The attention to detail is phenomenal - it's almost like having a real bird in my garden. Plus, it's so easy to clean and maintain; I couldn't be happier with my purchase.
I'm absolutely thrilled with this faux crow. Its lifelike appearance adds an intriguing touch to my home decor, and the quality is excellent. It sparks conversation whenever we have guests over!
Stunningly realistic! Adds a unique touch to my decor.
ok
i'm absolutely in love with my new faux crow. its realistic appearance adds such an interesting element to my home decor. i have placed it on the mantlepiece where everyone can see and appreciate its beauty 🖤🐦 . the quality is top-notch; no chipping or fading colors since i bought mine 3 months ago which shows how durable it really is. not only does this product serve as an excellent decorative piece but also sparks conversations whenever we have guests around because of how authentic-looking it feels!
This imitation crow has exceeded all expectations! It looks so realistic that you might mistake it for a living creature at first glance. Not only does it serve as an interesting decorative piece but also requires virtually no maintenance.
Impressive detail and quality. Looks just like a real crow!
Recommend
This artful imitation of our feathered friend has been nothing short of impressive! At first glance, one might mistake this for a living creature due to its strikingly accurate design - from detailed feathers right down to its beady little eyes 👀 . But fear not, there are no caws waking you up at dawn nor any messes left behind by this friendly visitor 😉 . Instead what you get is a unique conversation starter that adds character wherever placed whether indoor or outdoor while requiring virtually zero maintenance apart from occasional dusting off. This purchase has definitely brought joy and intrigue into our lives without disturbing nature’s balance.
wow
A charming addition to my home, very lifelike and easy to maintain.
The craftsmanship of this product is second-to-none – from its intricate feather detailing right down to its beady eyes. This unique addition has brought joy into our lives without disturbing nature’s balance.
Excellent craftsmanship, truly captures the essence of a live crow.
Fantastic