SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this little table! It's sturdy and lightweight, perfect for our camping trips. The aluminum design is a real bonus - it doesn't rust or warp in the rain 🌧️. Easy to set up too!
i'm really impressed with this table. super easy to carry around and sets up in no time at all plus it's surprisingly durable which is great because i'm not exactly gentle with my gear.
This portable table has been a lifesaver on our family picnics️! It's compact enough to fit in the car but once set up, provides ample space for food and drinks.
who knew such a small package could be so useful? took this bad boy on a fishing trip last week and it held everything from bait to beer cans without any issues 👍
I've got to say, I was skeptical about how practical this would be... But wow! This portable aluminum wonder has made outdoor dining an absolute breeze 😎 So glad I bought one!
Portable, durable and lightweight - this table ticks all the boxes for me. Love it!
This table is a must-have for anyone who loves camping It's compact yet sturdy and easy to carry.
The best thing about this aluminum table? You can set it up in an instant! Makes picnics so much more enjoyable 🌳
Just what I needed for my outdoor adventures! This little gem fits perfectly in my backpack and sets up quickly when needed.
So impressed with how robust this portable table is despite its size. Definitely worth every penny!
Absolutely thrilled with this purchase! It's small enough to tote around but big on functionality 👏
all right
I've used mine at the beach, park, and even backyard BBQs - always reliable and incredibly practical 😊
No more balancing plates on my lap during picnics thanks to this fantastic portable table!
Takes no space in the trunk but provides plenty when we need it - couldn't ask for a better camping companion 🏕️