SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
⭐⭐⭐⭐⭐ I am absolutely thrilled with these hanging pots that I recently purchased! They've made such a significant difference to the overall aesthetics of my living room, adding an enchanting and charming touch that simply cannot be overlooked. The space has been completely transformed, giving it a fresh and vibrant look. The quality of these hanging pots is truly top-notch. You can instantly tell they're made from superior materials which ensure their longevity. Each pot exhibits excellent craftsmanship - sturdy yet stylish, providing an ideal home for your plants while also serving as an attractive piece of decor. What's more, they're incredibly easy to install - even for someone like me who isn't exactly skilled at DIY tasks around the house. The installation process was straightforward and hassle-free; no complicated tools or instructions were needed. This ease of setup makes them suitable for anyone looking to enhance their indoor spaces without much effort. Plus, they are just the right size for housing my favorite succulents 🌵🌸 . They offer ample space allowing each plant to grow comfortably without feeling cramped or constrained. Their design ensures adequate drainage too so you won’t have any issues with overwatering – a common problem when growing succulents indoors. In addition to all this functionality, these hanging pots save floor space by taking advantage of vertical areas in your home – perfect if you’re short on square footage but still want some greenery around! I highly recommend these hanging pots if you're keen on infusing some green into your living spaces without sacrificing valuable floor real estate! These are not only practical but also aesthetically pleasing additions that will definitely elevate your interior décor game!
Wow! These hanging flower pots have completely transformed my balcony into a mini oasis. I love how modern and stylish they look; it's like having little pieces of art floating in mid-air. And talk about sturdy - despite several windy days, everything stays perfectly secure. A must-have for any plant lover looking to upgrade their space.
I can't say enough good things about these flower pots! 😍 Not only do they make watering a breeze (no more mess or spills), but the sleek design also adds an elegant touch to my kitchen area. It’s amazing how something so simple can bring so much joy and tranquility into your home environment. Definitely worth every penny!
Wow! These hanging flower holders have completely revamped my balcony into a small haven. I adore how contemporary and trendy they appear; it feels like having tiny artworks suspended in mid-air. And let's talk about their robustness - despite several gusty days, everything remains perfectly intact. A must-have for any flora enthusiast looking to enhance their surroundings.
Can recommend
The quality of these flower containers is exceptional 😍 The sleek design adds elegance to any room, and watering has never been easier. A must-buy for plant lovers!
Wow!
⭐⭐⭐⭐⭐ I'm over the moon with these modern pots! They've given my lounge such a delightful touch. Their quality is first-rate, and they're remarkably simple to hang - even for someone like me who's not particularly handy around the house. Plus, they're just spot-on for my beloved succulents 🌵🌸 Highly suggested if you wish to bring in some greenery without giving up floor space!
Easy installation and top-quality materials make them worth every penny.
I can't sing enough praises about these flower containers! Not only do they simplify watering (no more messes or spills), but the streamlined design also lends an elegant touch to my kitchen zone. It’s astounding how something so straightforward can inject so much happiness and serenity into your domestic setting. Certainly worth every dime!
An excellent addition to my home decor; these modern hanging pots are gorgeous 😍 Watering plants has become mess-free now.
Highly recommended! 🌿
Ok
If you want high-quality, elegant yet functional decor pieces - opt for these stunning hanging flower pots 🌼