SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
these containers were exactly what i needed for my halloween-themed party! i used them to hold candy and small gifts for my guests, and they were a huge hit. the pumpkin design is festive without being over-the-top, and the size is perfect for little treats. i placed them around the room as part of my decorations, and they really tied everything together. everyone loved them, and some even asked if they could take them home! they’re sturdy and can definitely be reused, which i plan to do for future parties. overall, they added a great touch of fun to my halloween setup and made the candy display look even better. i couldn’t be happier with this purchase!
i used these festive containers for my halloween gathering, and they were a total hit! they’re the perfect size for holding small candies, and the pumpkin design adds such a fun touch to the decor. i placed them on the tables, and they instantly became the center of attention. everyone loved how cute they were, and they held up really well. they’re also reusable, which is great for future parties or even just storing small items. the bright colors and sturdy design made them a fantastic addition to my halloween decor. highly recommend for any halloween celebration!
these containers are perfect for halloween parties or handing out candy. they’re just the right size for small treats, and the pumpkin design is so festive! they also hold up well and can be reused, which is a big plus. i used them as part of my table decor, and they really added to the halloween vibe. great little addition!👍
these tiny containers are exactly what i needed for halloween treats. they’re sturdy, cute, and the perfect size for small candies. everyone at the party loved them, and they looked adorable!
i bought these for a halloween party, and they were a total hit! the containers are the perfect size for candies, and the festive pumpkin design really made them stand out. they’re sturdy and reusable, which is a nice bonus. i used them as both decorations and treat holders, and they added so much fun to the overall decor. love them!
they’re cute and festive, but a little flimsy. fine for a one-time use but not long-lasting.
these containers were a great find for my halloween setup! i used them to hold candy, and they were the perfect size for small treats. they’re sturdy and colorful, adding a nice festive touch to my table. everyone loved how cute they looked, and they held up really well throughout the night. i’ll definitely be using them again next year!
sturdy, charming design, and holds the perfect amount of treats.
i was looking for something cute and practical to hold candy for my halloween party, and these little containers were the perfect solution! they’re just the right size for small treats, and the pumpkin design really adds a festive vibe to the setup. i used them as both decorations and candy holders, placing them on the tables around the room. they’re sturdy enough to be reused, so i plan to bring them out again next year. my guests loved them, and they also make great party favors. i even had a few guests take them home! what i really appreciated was how easy they were to clean and store after the party. they’re lightweight, easy to carry around, and definitely a fun addition to any halloween event.
the boxes are cute, but they’re smaller than expected. they work well for tiny treats or candies.
adorable
i’m so happy i got these for my halloween party! they’re cute, sturdy, and the perfect size for small candies. they doubled as decorations and treat holders, which was great. i also loved that they’re reusable, so i can use them again next year. all my guests loved them, and they added such a fun, festive element to the table!
perfect size for small treats, looks great as table decor!
such a fun way to hand out candy this halloween! they’re the perfect size for small treats, and they look super cute. my guests loved them, and they added a festive touch.
these are fun for halloween, but they don’t hold much. good for decoration, but not very practical.
these containers are perfect for halloween or any fall-themed party! i used them as part of my table setup, and they were a big hit with my guests. they’re just the right size for holding small treats like candies or chocolates, and the pumpkin design is both festive and fun. the containers are sturdy enough to be reused, which is a bonus. i loved how they added a touch of halloween spirit to the party without being over-the-top. everyone commented on how cute they were, and i’ll definitely be bringing them out again next year!