SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just unboxed this bad boy and I'm totally smitten! This watch is a real game-changer, no joke. It's got this killer style that just screams sophistication without being too flashy or over the top. You know what I mean? It's it strikes the perfect balance between classy and casual - making it super versatile for any occasion. Now let's talk comfort because man, this thing feels like a dream on my wrist There are watches out there that feel clunky or heavy but not this one Nope, it fits snugly around my wrist without feeling constrictive at all. And you know what else? The band doesn't dig into my skin either which can be a real pain with other watches I've tried in the past. But here comes the icing on the cake: it’s waterproof! Can you believe that? A stylish and comfortable watch that won’t freak out if it gets wet – now we’re talking! Whether I'm hitting up some waves while surfing or simply washing dishes after dinner, I don't have to worry about water damage messing up my new favorite accessory. This feature makes it absolutely ideal for someone like me who leads an active lifestyle where unexpected splashes are pretty much par for the course. So yeah, count me impressed with how well-suited this timepiece is to handle whatever life throws at me! So if you're looking for something sleek yet durable; something comfy yet resilient; something stylish yet practical...well mate, your search ends right here with this gem of a watch! Trust me when I say - once you slap this baby on your wrist, you'll fall head over heels just like yours truly did.
This timepiece is an absolute gem. Its luxurious look combined with its sporty features makes it a standout accessory.
The perfect balance between style and functionality – that’s what this watch offers! Whether you're attending an important meeting or going hiking on weekends, you can wear this without worry because not only does it look great with any outfit but also holds up well against elements like water making life so much easier.
Spectacular
I adore the versatility of this watch! It fits just as well at a fancy dinner party as it does on the hiking trail. Plus, it’s waterproof!
Well, let me tell ya, this accessory is an absolute game-changer. It's one of those things you didn't know you needed until you it and now can't live without. I mean, talk about blending style and utility like a boss! This baby does it so effortlessly that it's almost criminal how good it is. You see, the beauty of this little gem lies in its practicality. You know how annoying it can be to take off your accessories before hitting the pool or taking a dip in the ocean Well, kiss those days goodbye because with this bad boy on your side, there ain't no need for any of that hassle anymore! That’s right – whether you're swimming laps at your local gym or just chilling by the beach on a hot summer day - keep rocking this stylish piece without worrying about damage. No more fumbling around lockers or bags looking for where you left off last time; just dive right into whatever aquatic adventure awaits and leave all that stress behind. So if anyone asks me what my thoughts are on this accessory? I’d say grab yours ASAP coz’ trust me when I say – once you experience the freedom and convenience offered by this product combined with its sleek design - there will be no turning back.
👍 Great buy! This piece adds elegance to my casual outfits and holds up during sports activities too. Bonus: It's water-resistant!
As someone who enjoys both formal events and sporty adventures, finding an accessory that suits all occasions was tough until I found this gem. Not only does it look luxurious, but its casual design also makes it versatile enough for any setting. The fact that it's water resistant is just icing on the cake!
i have never been so satisfied with a purchase before...it's classy yet rugged and being waterproof is such a plus
No need to worry about rain or accidental spills anymore because this beauty is water resistant!! A great blend of luxury & practicality.
The best thing about this watch? I can wear it anywhere - from gym workouts to business meetings - without worrying about damaging it due to sweat or rain 😎💪
wow
I've been wearing this watch for a few weeks now and I'm still at how well it fits my lifestyle. It's got the elegance of a luxury timepiece, but is rugged enough to withstand my outdoor activities. Plus, it’s waterproof which gives me peace of mind during unexpected rain showers or when I decide to take a dip in the pool.
recommend
Sleek design, excellent functionality, and durability all wrapped up in one product – what more could you ask for?
this isn't just another pretty face...its quality matches its looks..and did i mention that it’s also waterproof?? perfect for someone like me who loves outdoor adventures
What a fantastic watch! It's got the elegance of a luxury timepiece, but it's rugged enough for sporty activities. Plus, I don't have to worry about water damage.
ok
I couldn't be happier with this purchase. The blend of sophistication and practicality is just right - not too flashy, yet stylish; casual but still luxurious. And yes, it’s waterproof!
i was looking for something that would look good on my wrist while i'm out running or at work...this definitely fits the bill..plus points for being water resistant 🏃♂️💼
Impressive
This wristwatch has exceeded all my expectations! Its blend of sophistication and durability makes it suitable for everyday use while still standing out as a statement piece. Being waterproof adds another level of convenience - no more worrying about removing your watch before washing hands or getting caught in rain.