SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm absolutely over the moon with these earrings that I recently purchased! The exquisite white floral design they feature is truly breathtaking and undeniably eye-catching. Each petal has been intricately crafted, making them not just a piece of jewelry, but also a work of art. The material used in their creation - zinc alloy - adds an undeniable touch of luxury to these beauties. This high-quality metal gives the earrings durability without compromising on style or elegance. It beautifully complements the stunning white flowers, resulting in a pair of earrings that are both visually appealing and long-lasting. Another aspect worth mentioning about these earrings is how comfortable they are to wear. Despite their luxurious feel and look, they're surprisingly lightweight which means they do not weigh down my ears as some other pieces tend to do. This makes them perfect for extended wear throughout the day or night. What I find particularly wonderful about these earrings is their versatility; whether you're dressing up for a formal event or simply going out for a casual lunch date, they add an elegant touch to any outfit effortlessly. They have this unique ability to transform even the simplest attire into something special by adding just the right amount of sparkle. In addition, I believe these floral-themed accessories can be worn during any season thanks to their timeless design; whether it's springtime blossoms or winter snowflakes that you want your look to reflect –these enchanting earpieces are surefire winners! To conclude this review: if you’re looking for stylishly versatile accessories that combine beauty with comfort and quality craftsmanship –look no further than these captivating white flower zinc alloy earrings! They will undoubtedly elevate your wardrobe while offering maximum comfort at all times 🌼✨
I gifted drop earrings to my wife on our anniversary, and she was overjoyed. She loved the intricate floral design combined with the premium quality metal used in crafting this piece of jewelry. It's rare to find such exquisite detail at this price point! These are her new go-to accessories for date nights now.
These earrings are just amazing! The moment I put them on, they instantly uplifted my mood and made me feel like royalty. The white flowers add a delicate charm while the zinc alloy provides durability ensuring long-term use without losing its shine or luster. A must-have accessory for every fashionista out there who loves making a statement!
🌼✨ I'm overjoyed with these luxurious drop earrings! The intricate floral design is truly a work of art, so eye-catching and breathtaking. Crafted from high-quality zinc alloy, they exude an air of elegance while promising durability. Despite their lavish appearance, they are surprisingly lightweight and comfortable to wear all day or night. Perfect for any occasion, be it a formal event or a casual lunch date - they add sparkle to every outfit effortlessly. Their timeless design makes them suitable for all seasons too! If you're seeking accessories that blend beauty, comfort and quality craftsmanship seamlessly - look no further than these captivating white flower earrings!
Love them!
These drop earrings are simply amazing! As soon as I put them on, I felt like royalty 👑 The dainty white flowers add a touch of charm while the durable zinc alloy ensures long-term use without losing its shine or luster. These are definitely a must-have accessory for any fashionista who loves making bold statements!
stunning
They're perfect for all-day wear without any discomfort.
These drop earrings have become my go-to accessory! Their timeless design means they can be worn in any season still look fabulous.
Beautiful
A must-have accessory for anyone who enjoys making bold fashion statements! These drop earrings combine elegance and durability perfectly.