SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
From being merely an item checked off from 'summer essentials' list initially, this chic wide-rimmed ladies’ hat quickly became indispensable part of my sunny day outings. Its broad rim provides just the right amount of shade, protecting me from harmful UV rays while still looking stylish and elegant. It's lightweight enough to wear for extended periods without causing discomfort yet sturdy enough not to get blown away by strong winds – truly a perfect blend of fashion and functionality!
🌞 This hat is amazing! I love how big the brim is; it provides such great shade during those hot summer days. Plus, it’s super cute and goes with just about any outfit. Highly recommend!
If there's one thing that can ruin a perfectly good day out in the sun, it's having to constantly squint because of bright light or worry about skin damage due to overexposure. But thanks to this amazing large-brimmed women’s hat those concerns are now history! The comfort fit and stylish design make it perfect for any occasion - whether you're off for some fun at the beach or planning an afternoon garden party at home.
I recently purchased this sun hat for my wife and she absolutely loves it! The large brim offers excellent protection from the sun, making it a must-have for our beach trips. It's stylish yet practical - a rare combination indeed.
It's very comfortable to wear !
The perfect accessory for sunny days! This broad-brimmed beauty has been my constant companion on long walks in the park lately. Love how effortlessly chic and functional it is at once.
This wide-brimmed women’s hat has made my outdoor experiences so much more enjoyable by shielding me from harsh sunlight while adding a touch of elegance to my outfits 🥰
I bought this as a gift for my sister who spends lots of time outdoors with her kids - she was thrilled!
As someone who values both style and comfort, this wide-rimed sunhat ticks all boxes for me: keeps me cool under scorching heat yet doesn’t compromise on fashion quotient one bit!
An absolute must-have!
A lifesaver during summer picnics or beach outings, providing ample shade without feeling heavy or cumbersome 👒💖
This product exceeded all expectations- lightweight enough not to cause discomfort after prolonged use but sturdy enough to withstand strong winds at sea side. A great value for money indeed!
My husband got me this hat and I can't thank him enough! It provides complete sun protection, is comfortable to wear, and looks fabulous. What more could a girl ask for?
Highly recommend!
This large-brimmed women's hat has been nothing short of revolutionary in my life! It provides excellent protection against harmful UV rays and keeps me cool during hot summer days without compromising on style. Its versatile design goes well with almost everything in my wardrobe, making it a must-have accessory for sunny outings.
I was pleasantly surprised by the quality of this sun hat. The large brim is perfect for shielding my face from the sun's harmful rays while still looking chic.
A lifesaver during sunny outings!Highly recommend!
👌
If you're like me who loves spending time outdoors but hates getting too much sun on your face, then this large-brimmed women's hat is just what you need!
I was pleasantly surprised by the quality of this sun hat. The large brim is perfect for shielding my face from the sun's harmful rays while still looking chic.
If you're like me who loves spending time outdoors but hates getting too much sun on your face, then this large-brimmed women's hat is just what you need!
A must-have accessory for all ladies out there 🌞👍
I've always struggled with finding hats that are both functional and fashionable until I came across this one - its broad brim ensures maximum coverage whilst adding a dash of glamour to my look.
The large brim not only protects against UV rays but also adds a touch of sophistication to any outfit – be it a sundress or casual jeans-and-tee combo.
This isn’t merely a fashion statement; it’s practicality at its best. The broad rim shields my eyes effectively even in glaring sunlight, making outdoor activities far more enjoyable 😎
Comfortable fit? Check ✅ Stylish design? Check ✅ Excellent sun protection? Double check ✅ This wide-brimmed ladies' hat truly delivers on all fronts!
From beach outings to garden parties, this chic wide-brimmed hat has become my go-to accessory for all sunny occasions - it keeps me cool and stylish while providing ample shade 😊
This isn’t merely a fashion statement; it’s practicality at its best. The broad rim shields my eyes effectively even in glaring sunlight, making outdoor activities far more enjoyable 😎
If you're looking for complete sun protection without compromising on style then look no further because this wide-brimmed ladies' hat is all you need. Its broad rim shields eyes effectively even when sunlight gets too glaringly bright which makes it perfect for outdoor activities like hiking or gardening. Plus, its stylish design adds a touch of sophistication to any look – be it a sundress or casual jeans-and-tee combo.
No more squinting in bright light or worrying about skin damage thanks to this large-brimmed sun hat. It's been a real boon during my hiking trips.
Love this hat! It's stylish and keeps the sun off my face. Perfect for beach days!
I'm so glad I bought this hat – it’s comfortable, stylish, and shields from harsh sunlight.
The perfect companion for all my outdoor adventures – keeps me cool under scorching heat without compromising on style quotient one bit!