SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I saw a youtube video where some photographers were using a prism to create faux light bleeds in their pictures so I decided to purchase one for the same reason. I tested it out yesterday (I definitely need some practice with it, still) and it actually created some cool effects with my subject so I'm excited to mess around with it some more and see what else I can do with it!
I frequently conduct optical experiments and simply enjoy playing with light. I received these prisms as a birthday gift this year, and I'm impressed with their high-quality glass, free from any visible defects. The edges are also quite sharp, making them excellent prisms for the price.
I absolutely adore this product! The packaging is so charming. I purchased this prism for my students, and they were thrilled by the rainbows it produced. It served our purposes well, allowing us to observe all the colors when exposed to sunlight. However, please note that these prisms are made of glass and can break if mishandled by children. Exercise caution.
We bought this for our child's 5th-grade science class. Due to budget constraints, the classroom didn't have a prism to demonstrate the color spectrum visually. This prism arrived on time, just before the end of the chapter, and it gave all the kids the opportunity to witness an indoor rainbow. We believe that hands-on experiences like this are crucial for effective learning. It worked perfectly.
I purchased this as a gift for my nephew and decided to test it before giving it to him. With some practice, I was able to produce decent results. I used a small flashlight and adjusted the angle and distance until I had beautiful bands of color. The prism is heavy and of high quality. I'm giving it 4 stars because a perfect prism would have sharper edges, but I'm satisfied with my purchase.
The item was very well packaged and arrived earlier than expected. The sturdy box it came in is of great quality. The prism itself is of excellent quality and produced beautiful rainbows as expected. It's definitely a valuable addition to our science teaching materials.
I used this for a science experiment with my daughter, and while it worked, it doesn't meet what I would consider optical quality. Given the price, I'm not particularly surprised. It was sufficient for refracting sunlight in a simple demonstration, but not much more.
When I looked out the window through the prism, I was able to see multiple rainbows inside it, each spanning the entire length of the prism, with several rainbows stacked beneath one another.
Ideal for homeschooling, these charming glass prisms serve as the foundation for numerous science activities. They are the perfect size for classroom or home-based explorations.
I recently added this prism to my camera gear, and it's been fun experimenting with it through the lens.
I bought this hoping it would help realign the gyroscope on my flux capacitor. It was just okay for that, but it did create awesome rainbows for my 6-year-old!
This prism has a substantial feel to it and works exceptionally well. It came in a beautifully packaged box with a styrofoam insert wrapped in a soft cloth material, which can also be used for safe storage. It would make a lovely gift box as well.
They're a bit smaller than I expected, but they work wonderfully for my rainbow-loving kids.
The packaging is aesthetically pleasing, refracts light to create a rainbow effect, and has sandblasted sides to prevent fingerprints on the prism. It's reasonably priced and makes for a great gift.
Works perfectly, producing a rainbow in the sunshine, unlike the cheap plastic one I bought from another source.
Bought this to assist with a science lesson for my kids while we're at home during the coronavirus pandemic. Initially, I couldn't get it to work, but eventually, I discovered that the key was to aim the light at the edge of the prism. Sure enough, we managed to create some pretty good rainbows.
I had hoped for a more spectacular rainbow display! Nevertheless, it is well-made and still emits some light during a specific time of day. I personally prefer teardrop prisms.
I can't really blame the manufacturer for the chips; it was perfect when it arrived. I accidentally dropped it twice, which was my fault. It did withstand the falls reasonably well, but it did chip in a couple of spots. However, considering it's made of glass, this isn't surprising.
I purchased this for my photography, and I absolutely love it!
I purchased one of these for my child, and he absolutely loves it. He has a blast looking through it. When you peer through the end pieces, it creates a kaleidoscope effect, and when looking through the long part, it produces a rainbow outline effect. It's quite entertaining, and anyone observing the viewer can't help but find it amusing. Thank you for such an enjoyable product.
This item is great but somewhat fragile. It chipped at the top when it fell over after being bumped.
I tutor a 14-year-old boy in eighth grade, and his science class is struggling. I purchased these prisms to demonstrate sunlight refraction. With the Sun behind me, I placed the prism over my shoulder and projected the spectral display onto the shadow in front of me. It was beautiful - violet, blue, green, yellow, and red.
I appreciated the size of this piece. It is suitable for both physics experiments and photography. I look forward to working with it.
It works exceptionally well to make a small room more visually appealing, especially when used with a 50mm lens. The packaging is premium, and the glass is quite durable.
It works with sunlight to create a rainbow. However, I couldn't get it to work with LED flashlights. This might be because LED flashlights have a different color spectrum.
I ordered this product and received it promptly in perfect condition. I got the set of two prisms and enjoyed using them for my science experiments.
I ordered these prisms for St. Patrick's Day gift bags. They arrived beautifully packaged and appeared flawless, much to the delight of the children who received them.
I bought this item as a stocking stuffer for my son. It is elegantly packaged, of high quality, and will fit perfectly in his Christmas stocking!
This product is both educational and a fantastic toy. You can create rainbows with it on sunny days. My son, who is in 5th grade and passionate about science, absolutely adores it. Even my 4-year-old is excited to see how it produces rainbows.
I purchased these for my 5-year-old son, who is fascinated by science experiments. His enthusiastic reaction was, "Wow, Dad, you're a magician!"
Well-crafted, and the packaging ensures their safety. Students who were learning about triangular prisms were delighted with the rainbows it produced. It felt like magic, creating rainbows on the ceiling, and the students were in awe!
I got this for my 6-year-old and 4-year-old. It's great that it comes in a pack of two, so they don't have to argue over it. It's smaller than most prisms, making it the perfect size for their little hands.
This product worked perfectly for a middle school science experiment. I would highly recommend it.
They are exactly as described. It took a moment to find the right angle to create a rainbow, but once I figured it out, it worked perfectly. The packaging was secure.
I purchased this for my girlfriend, who is a photographer. She needed this glass prism to capture some beautiful photos.
In fact, I gave this as a gift, and it required no additional wrapping to look presentable.
My kids absolutely adore these prisms! They are made of high-quality glass and come neatly packaged in a box. They provide a lot of educational fun on sunny days.
These arrived in a well-presented box with protective cloth. They have been perfect for our science projects.
They arrived undamaged in the packaging as advertised. They are of good quality and prove very useful for optical experiments.
Excellent. They are clear and a joy to use to create rainbows. 🌈
The glass is crystal clear and in excellent condition, free from any scratches or chips. They performed exactly as expected.
I purchased these for an art project, and they arrived in a well-packaged box with padding. They are exactly as described and will enable me to create the art piece I need for an upcoming show.
I bought these for my two 7-year-old grandsons, and they adore them. The fact that each prism comes in its own individual box made them perfect for gifting as stocking stuffers.