SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
⭐️⭐️⭐️⭐️⭐️ This choker is an absolute game changer in the world of fashion accessories! After a lengthy period of searching for something distinctive and unique, I can confidently say that this piece has exceeded my expectations. The fact that it does disappoint in any aspect is a testament to its exquisite style and design. The spiral design incorporated into the choker gives it an edgy vibe which blends seamlessly with sophistication. It's not just your regular accessory; it's a statement piece that adds character and flair to any outfit you choose to pair it with. Whether you're going for a casual look or dressing up for an evening event, this choker serves as the perfect addition. One might expect such a chunky piece to be heavy around the neck, but surprisingly, it’s quite the opposite. Despite its bold appearance, it remains lightweight making comfortability one of its key features. You can easily wear this all day long without feeling weighed down or uncomfortable - truly designed keeping user comfort in mind! As far as quality goes, I must say that there are no compromises on this front either. The top-notch quality is evident from first glance itself – you can tell every inch of this product was made with utmost care and precision by skilled craftsmen who take pride in their workmanship. Overall, my satisfaction level with my purchase is through the roof! There’s nothing like adding new pieces to your collection especially when they’re as stunning as this one. Now eagerly looking forward to flaunting my new favorite accessory at upcoming social gatherings! 😍 So if anyone asks me about recommendations for beautiful yet comfortable jewelry pieces - well let's just say they'll be hearing all about this fantastic find!
Five stars from me! 🌟🌟🌟🌟🌟 I'm usually of a minimalist when it comes to jewelry, but this choker has totally won me over. Its bold spiral design stands out without being overbearing or tacky – just the right balance between statement-making and subtlety. Plus, despite its 'chunkiness', it doesn't feel heavy around my neck at all; in fact, I often forget that I'm wearing anything until someone compliments me on how great it looks (which happens almost every time!). So if you're on the fence about getting one...just go for it!
I simply adore this choker necklace! It’s elegant yet daring with its chunky spiral design – definitely not your average piece of jewelry. With each wear, I receive numerous compliments which boost my confidence no end 💖 Not only does it look fabulous but also feels comfortable around my neck due to its light weight construction - no irritating rubbing or scratching here! A must-have addition for anyone wanting to add some glamour into their wardrobe.
A perfect blend of elegance and edge! The spiral design is distinctive yet subtle.
❤❤❤❤❤
🌟🌟🌟🌟🌟 I've finally found a piece of jewelry that's as unique and distinctive as my style! This choker has exceeded all my expectations with its spiral design, blending edge and sophistication effortlessly. It's not just an accessory but a statement piece that adds flair to any outfit. What surprised me was how lightweight it is despite its chunky appearance – comfortability at its finest! The quality is top-notch, reflecting the meticulous craftsmanship behind every inch of this product. My satisfaction level? Through the roof! Can't wait flaunt this gem at upcoming social events.
Cool 💫
💖💖💖💖💖 This necklace is simply divine! With an elegant yet daring chunky spiral design, it’s far from your average piece of jewelry. Every time I wear it, compliments flow in boosting my confidence no end 💁♀️ Not only does it look fabulous but also feels comfortable due to its lightweight construction - there's no irritating rubbing or scratching here! A definite must-have for anyone wanting to inject some glamour into their wardrobe.
Can't get enough of this necklace! 😍
This necklace strikes the perfect balance between daring and sophisticated. Not only does it look amazing but also feels light around the neck - no discomfort at all!
🔝
This choker is a game-changer! Its unique spiral design sets it apart. Despite its bold look, it’s incredibly comfortable to wear all day.