SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This digital caliper has seriously blown me away! It's like they took all the best bits of other tools and crammed them into this one gadget. The first thing that hit me was the LCD display - it's as clear as a bell. You know how sometimes with these kinds of devices, the screen can be hard to read? Not an issue here at all. It's like reading off a high-end smartphone or something. Now let’s talk about usability because that's another area where this little beauty shines. It doesn't matter if you're a seasoned pro or just out in your DIY journey; you'll find operating this tool is a breeze. There are no complicated instructions or confusing buttons to worry about. Just pick it up and get going. And don’t even get me started on how indispensable it’s become since I added it to my toolbox arsenal! Seriously, whether I'm working on some intricate project requiring precision measurements or doing quick checks around the house, it hasn't let me down once. It seems like every time I open up my toolbox now, my hand gravitates towards this bad boy before anything else – true story! And why wouldn’t it? This digital caliper has proven itself time and again to be reliable and accurate which makes any job easier.
absolutely love this little gadget. the lcd screen is so bright and clear, measurements are always accurate. can't imagine my work without it now.
recommend
I've been using this for some time now, I must admit that its precision has exceeded all my expectations! The digital display makes reading measurements a breeze – no more squinting at tiny lines. A great investment indeed!
essential
wow!!! didn't realize how much i needed this until i got one. working in dim light conditions isn't an issue anymore
👍
Lightweight yet sturdy, this tool with its clear screen is invaluable in my work!
accurate and easy to use
This device's accuracy is impressive! It's an essential addition to any toolbox thanks to the clear LCD.
ok
Loving this gadget! Bright, clear readings every time. Couldn't imagine working without it now 🙌
satisfactory