SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was initially drawn to this pen because of its quirky, playful design. I mean, who wouldn't be amused by a boxing-themed ballpoint pen? But what truly surprised me is how functional it actually is! The comfortable grip makes writing an absolute breeze - no more hand cramps during long note-taking sessions. It's also lightweight and portable which means I can easily carry it around in my pocket or purse for jotting down quick notes on the go And despite being so light, it doesn't compromise on durability at all thanks to the high-quality PVC material used in its construction. This pen has been with me through countless meetings and doodling sessions without showing any signs of wear and tear. Plus, it adds such a fun touch to my otherwise mundane stationery collection that even my colleagues have started asking where they can get one for themselves! All in all, this boxing ballpoint pen brings together form and function beautifully while adding a dash of humor to everyday writing tasks
What a fun pen! It's perfect for Halloween and it writes smoothly too!
the grip is super comfortable.
Got this as a gift for my kid. They love it! The boxing design adds an element of playfulness to their writing sessions.
This pen has become an instant favorite in our house! It's not only festive perfect for Halloween celebrations but also very functional. The comfortable grip makes writing easy and the lightweight design means we can take it anywhere. Highly recommended!
Really durable!👍
A hit at our Halloween party! Everyone wanted one - definitely ordering more next year! 🎃
i adore this pen...
🥊It packs quite the punch in terms of functionality & style. Love how easy it is to use! 🖊️
The PVC material makes it sturdy while being lightweight...perfect combo if you ask me.
Bought several as party favors, they were gone within minutes! Kids absolutely loved them. 😆
this little boxer keeps me company during boring meetings lol..writes well too
I'm not usually into novelty pens but this one caught my attention...and I'm glad it did!
brings joy every time i use it.
The smooth writing experience has made this my go-to pen despite its playful look.
Pens can be boring but not when they're designed like boxers ready for action!
I bought this as a novelty item, expecting it to be just for fun. But I was pleasantly surprised by the quality! The PVC material is durable and it writes so smoothly. Plus, the boxing design adds a dash of humor to my day.