SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
⭐️⭐️⭐️⭐️⭐️ I'm not typically one to gravitate towards statement pieces, but this particular satin rope choker with a large rose flower has absolutely stolen my heart. It's such an exquisite piece that effortlessly marries elegance and boldness in a way that screams sophistication at every turn! The authenticity of the material is truly top-notch; you can genuinely feel the undeniable quality radiating from each inch. What caught me off guard was how surprisingly comfortable it feels when wrapped around my neck - there's no itchiness discomfort at all, which is quite uncommon for accessories of this nature. This comfort level adds to its appeal as it means I can wear it for extended periods without any inconvenience. This stunning choker has swiftly become a staple within my wardrobe now. Its unique design and high-quality construction make it versatile enough to add that extra flair to both casual attire and more formal ensembles alike. Whether I'm heading out for a casual brunch or attending an upscale event, this eye-catching accessory never fails to enhance my overall look. The rose detail 🌹is definitely what sets this piece apart. It’s not just an accessory; it’s almost like wearing art around your neck – chic art that draws compliments wherever I go! All in all, if you're someone who appreciates well-crafted statement pieces with a touch of class and elegance, then this satin rope choker with its big rose flower might just be what you need in your collection.
This is an absolute stunner! As someone who appreciates unique accessories, I found this piece truly distinctive with its satin rope design and large rose flower feature. Not only does it look beautiful on display but wearing it gives me such a confidence boost as well. Every time I wear it out, compliments keep pouring in from friends and strangers alike – even got asked if it was custom-made once! Highly recommend!
The moment I laid eyes on this choker necklace embellished with a large rose flower, I knew I had to have it. My wife loves roses so thought why not gift her something she would cherish? And boy did she love it! She wears the necklace almost daily now and never fails to mention how lightweight yet sturdy the satin rope feels against her skin which keeps her comfortable throughout the day—a major win in my books!
So stylish
As someone who enjoys distinctive accessories, this satin rope choker adorned with a large rose flower caught my eye immediately! Not only does it look gorgeous on display but wearing it gives me such a confidence boost as well. Compliments keep rolling in whenever I wear it out – even had someone ask if it was custom-made once! Definitely recommend!
cool
💖💖💖💖💖 I am absolutely delighted to share my thoughts on this stunning piece that has swiftly ascended the ranks to become one my most treasured possessions. The choker, with its audacious design featuring a large rose flower set against a backdrop of luxurious satin rope, is nothing short of breathtaking. There's an inexplicable allure about wearing this particular accessory that instills in me an overwhelming sense of confidence and elegance. It seems as though it effortlessly amplifies my personal style and grace. What I find remarkable is how versatile this piece truly is - it seamlessly adds a dash of sophistication to both casual outfits for everyday wear and formal ensembles for special occasions or events. Another aspect worth highlighting is the comfort factor associated with this choker. Despite its grand appearance, it's remarkably lightweight which makes it incredibly comfortable around my neck even during extended periods of wear. There isn't any discomfort or irritation; instead, there's only the pleasant sensation akin to being adorned by a wearable work of art. In essence, what we have here goes beyond mere ornamentation – it’s an artistic expression that blends aesthetics with functionality beautifully well. This choker doesn’t just sit around your neck; rather, it enhances your overall look while also providing unparalleled comfort which makes you want to keep wearing it all day long! To anyone who appreciates unique accessories that are not only visually appealing but also comfortable and easy-to-wear – consider this choker an absolute must-have! Its charm lies in its ability to transform any outfit into something more refined and stylish without compromising on comfort or practicality – making you stand out from the crowd wherever you go!
👌
Love the large rose detail! It's like wearing art around my neck.
Highly recommend
😍
Seriously chic! Adds an instant touch of sophistication to any outfit.