SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This product is really good, especially for beginners because it works like a glue gun for soldering. It comes with a handy tool to remove extra metal and has two tools to keep things steady while you work. The only downside is that it's hard to open the side window to thread the metal into the tube. I had to use the tweezers that came with it to fix the wire inside. This caused me to waste a bit of wire as it got twisted and wouldn't feed properly. But once you get past that and lose a little bit of wire, it works perfectly for soldering. Despite these small issues, it's still a great value and really good quality. Thank you!
I'm really impressed with the One-Handed Soldering Gun Kit's design. It's neatly organized and compact, making it easy to carry and store. The soldering gun is light and fits comfortably in my hand, even when I use it for a long time.
The only small issue is that it's hard to open the compartment where the solder wire is. The door is really tight and it takes extra effort to get to the solder. It'd be great if this could be made easier to open.
For those who are used to regular soldering irons, the angle and grip of this soldering gun might feel a bit strange at first. It takes some getting used to, but once you do, it works really well.
Wow, this product is fantastic! It's so easy to use. I love the way the solder wire dispenses just the right amount with each trigger click - not too little, not too much. It's incredibly handy for my LED lighting soldering projects, as I can hold the boards with one hand and solder with the other. This soldering gun has been a game-changer, allowing me to effortlessly hold two strips together and solder with my free hand. I highly recommend it to anyone who does soldering work. I was initially doubtful, but it has exceeded my expectations. Such a great purchase!
It heats up fast and dispenses just the right amount of solder, making it perfect for my tasks. The ability to use it with just one hand is especially useful for smaller jobs. It's exactly what I needed to secure my wires securely. Thanks!
This automatic soldering gun is a breeze to use with one hand. Just a tip: when you load the solder spool, make sure it unwinds clockwise into the orange feeder cone. You'll need a small flathead screwdriver to open the cover and get to the inside parts. When you feed the wire in, use tweezers to guide it straight into the orange cone right by the trigger. If you mess up and don't get the wire into the right spot, no worries – just press the back part of the orange cone to reverse the wire and start over. This soldering gun has totally changed the game for me. It's an amazing tool for home DIY and electrical work. I really recommend it to everyone.
Liked the simple design of the solder feeding system. The solder sucker could be better, but everything else works well.
I got this for fixing electronics. It's amazing how much easier it is when you have one hand free. I didn't realize how helpful this would be.
More convenient than a regular soldering iron.
Really easy to use with one hand. You just pull a trigger and the solder comes out on its own. The only problem is it doesn't have a holder, so you need somewhere to put it when it's hot.
Heats up quickly, feeds the right amount of solder, and you can use one hand. Just what I needed for securing wires.
The auto feed is a great help. No need to feed the solder by hand. Good for someone clumsy like me.
Works great! Heats up quickly and is easy to use for precise soldering.
Nice little tool. It heats up fast. You can attach the wire to it, which makes it easier. It's made of light material. Should be okay with normal use.
The product works as described. Feeding the solder through the gun was a bit tricky. You have to open a side panel and feed it through. But once done, it works well.
Very easy to use. I'm really satisfied.
The design of this soldering gun kit is really good. It's easy to carry and store. The gun is light and comfortable. It comes with tweezers and a pump which is handy. The solder wire is good quality. But, opening the compartment for the wire is hard. If they made it easier to open, it would be better.
It worked well for an hour, then the solder got stuck. I'll try to fix it, but might return it.
Super easy to use with one hand. You don't need to hold the solder, just pull the trigger. But, there's no holder, so find a place to put it when it's hot.
I tried to feed the solder a few times but nothing worked. I opened it up and found the solder all stuck inside. It was hard to put back together. I got frustrated.
It's good, especially for the price. Heats up quickly and keeps a steady temperature. I highly recommend it.
Good value. Better than buying an iron and then spending more on extra tools. I prefer using this gun. Just need to clean the tip.
It's great for soldering loose wires as it frees up one hand.
The trigger feed for solder is a great feature. It frees up a hand and the tweezers help keep your hand safe. The pump is good for removing solder. I'm very happy with it!
It's okay for soldering, but not the best way. The tip is hard to clean with the solder on it. It's not great for detailed work. But it's handy when you need an extra hand.
Soldering is so much easier now. No need to hold solder in one hand. It frees up a hand to position what you're soldering. I really like it!
It works very well. I'm happy with it.
Super easy and convenient solder gun. Works well for small projects at home.
Great for beginners. Easy to use for different projects. It's my first soldering gun and I use it a lot. Thanks!
Great because you can use it with one hand.
The only issue is the instructions don't tell you to open the side compartment to feed the solder. Works great after that.
It has a nice feature that feeds the solder wire. Makes soldering a lot easier.
My husband really liked it!
I used it for soldering wiring around the house. It heats up fast and feeds the right amount of solder.
Exactly as advertised. Does the job and heats up quickly.
It's cheaply made but works well. Easy to use. I recommend it!
Very good soldering iron, but you need to set it up right and get used to it.
A one-handed soldering gun is a good idea but this one needs more work. I couldn't get the solder to come out right and it was hard to put the solder in. It heats up okay, but I like using a regular soldering gun better.
Very easy to use. No problems so far.
It was really hard to feed the solder. I opened it to clear a jam. The instructions were bad. It takes a long time to heat up. It's a great idea but doesn't work very well.
It's a cool idea for a one-handed soldering gun, but it's not made very well. The plastic body and the lid are hard to open. I had to fix the wire inside. It works after that, but it could be better.
Good price. Everything as described. Can't wait to try it.
Well-made soldering iron. Good for soldering in tight spots. Heats up fast and feeds solder smoothly.
This product was better than I expected. Worked well for my project and will be good for future ones.
I used this solder gun on my boat and for other wiring tasks. Works well.
It works very well. I love it.
It heats up fast and melts quickly for fast soldering. Would recommend.
Heats up fast and is comfortable to hold. Haven't tried it yet, but hope it's good.
This automatic soldering gun is great. Make sure the solder unwinds the right way. You might need a screwdriver to open the cover. Once set up, it's a game changer for DIY and repairs.