SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etoga.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of etoga.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These mini pumpkins are absolutely delightful! They're the perfect addition to my fall decor, bringing a warm and cozy feel to my home. The quality is top-notch - they look incredibly realistic and are made with such attention to detail. I love how versatile they are too; I've used them as table centerpieces scattered around the house, even in my outdoor decorations. They're durable and hold up well over time which definitely a plus. Overall, these little gems have exceeded all of my expectations - 5 stars from me! 🌟🎃
These mini pumpkins are a must-have for fall decor! They're so realistic and the perfect size. I've used them everywhere - from my dining table to my fireplace mantel. Love them!
Impressive
so i got this set of small artificial pumpkins for decorating purposes... let me tell you guys it's one of the best purchases i've made recently! first off their size makes them easy to place anywhere in your space without being overwhelming or tacky... secondly they really do look like real miniature pumpkins!! 👍👍 super impressed by that... also found them very sturdy not flimsy at all so expect them to last quite some time.. overall great value for money highly recommend if you want to add a touch of autumn charm into your life 😉😊
recommend
I'm beyond impressed with these small artificial pumpkins! They look incredibly real, adding an authentic touch of autumn to any room. Plus, they're durable and well-made – definitely worth every penny.
Satisfactory
I'm absolutely smitten with these tiny faux pumpkins! Their charming design adds just the right amount of festive flair while maintaining an air of sophistication. Each piece has been carefully crafted with intricate detailing that mimics natural pumpkin textures flawlessly — it’s almost hard to believe they’re not real! What’s more impressive is their durability; despite being handled frequently during arrangement changes, there hasn't been any noticeable wear or tear on any piece yet. These cuties have truly transformed our home into an inviting Autumn haven filled with warmth and joy 🧡💛.
ok
The quality of these tiny faux pumpkins is astounding; they’re beautifully crafted and extremely lifelike. They’ve added such a cozy, festive feel to our home this season — couldn’t be happier with my purchase!
worthwhile
Got this set recently...and wow! The detail on each pumpkin is impeccable making them look just like the real deal. Such a versatile addition to my fall decorations - highly recommend.